Shipping policy

🚚 Shipping Policy

Thank you for shopping with us! Below are the terms and conditions that make up our shipping policy.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed after business hours or on weekends will be processed the next working day.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 5–10 business days

Please note: delivery times are estimates and may vary due to courier delays or high order volume.

Shipping Locations

We currently ship to:

  • Domestic: All regions within Pakistan

  • Once your order has shipped, you will receive a tracking number via email.
    Please allow 24–48 hours for tracking updates to appear.

Customs, Duties & Taxes

For international orders, additional customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer.

Delays

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather or unforeseen circumstances

Incorrect Shipping Information

Please ensure that your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery at:
📧 [pickzayshop@gmail.com]

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact us at:
📧 [pickzayshop@gmail.com]